Responsible Gaming at fg662

Our Commitment to Responsible Gaming

fg662 believes that gambling, when enjoyed responsibly, is a legitimate form of entertainment. We are equally committed to the reality that a small number of players may develop patterns of play that are harmful to themselves or those around them. Our responsible gaming programme is not a formality — it is a core part of how we operate the fg662 platform.

Every tool described on this page is available to all registered fg662 players at no cost. There are no waiting periods to activate a restriction. Limits and exclusions take effect immediately or within the timeframes stated below. If you want to talk to a member of our team at any time, reach us at [email protected] — we are available around the clock.

Tools to Help You Stay in Control

fg662 provides six practical tools that you can activate at any time from your account settings or by contacting our support team. Each tool is designed to help you manage your gambling activity at your own pace.

Setting and Managing Deposit Limits

A deposit limit is one of the most effective ways to keep your gambling spend within a budget you have decided on in advance. On fg662 you can set a daily limit, a weekly limit, or a monthly limit — or all three at the same time — directly from your account settings. Once a deposit limit is active, you will not be able to deposit more than the specified amount within the chosen time period, regardless of your account balance.

Any request to reduce your deposit limit takes effect immediately. Any request to increase a deposit limit is subject to a mandatory review period before the increase is applied. This deliberate friction is designed to give you time to reconsider an increase that you might later regret. If at any point you feel your current limit is too high, please contact our support team and we will action a reduction without any delay.

Time-Out and Self-Exclusion Explained

If you feel that you need a break from gambling — even a short one — fg662's cooling-off feature lets you pause your account for 24 hours, 7 days or 30 days. During a cooling-off period your account is restricted: you cannot log in to place bets or make deposits. You can still log in to check your balance or contact support. At the end of the cooling-off period your account automatically reopens with no action required from you.

For players who feel they need a longer and firmer break, fg662 offers self-exclusion for a minimum period of six months, with options for 1 year or permanent exclusion also available. Self-exclusion is processed by our support team within one business day of your request. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from fg662. Self-exclusion cannot be reversed before the agreed end date — this is intentional and is there to protect you.

Know Your Limits — Gamble Wisely

Responsible gaming starts with a clear understanding of your own boundaries before you begin to play. Never deposit money that you cannot afford to lose. Gambling should come from your entertainment budget — the same money you might spend on a meal out, a film, or a sporting event — not from money allocated to rent, bills, food, or savings.

Chasing losses is one of the most common and most harmful patterns in problem gambling. If you have had a losing session, resist the urge to increase your stakes or make an additional deposit to try to win it back. Every game outcome on fg662 is determined by a certified RNG — past results have absolutely no influence on future outcomes. Accept that losses are part of the game, and step away if they are affecting your mood or decision-making.

Warning Signs of Problem Gambling

Problem gambling does not always look dramatic. It often develops gradually. The following are warning signs that your gambling may be moving from entertainment into something that needs attention. If you recognise any of these in yourself or someone you know, please read the support section below.

• Spending more time or money on gambling than you planned or can afford.
• Feeling irritable, anxious or restless when you try to cut down or stop gambling.
• Lying to family or friends about how much you gamble or how much money you have lost.
• Borrowing money, selling possessions, or using funds set aside for essentials (rent, bills, food) to fund gambling.
• Gambling to escape stress, depression, loneliness, or other difficult feelings rather than for entertainment.
• Chasing losses — placing more bets to try to recover money already lost in a session.
• Neglecting work, family responsibilities, or personal health because of time spent gambling.

Recognising these signs early is not a sign of weakness — it is the first step toward getting back in control. fg662 is here to help you take that step.

Quick Self-Assessment

Ask yourself these five honest questions. If the answer to two or more is "yes", we encourage you to activate one of fg662's responsible gaming tools or reach out to our support team.

There are no right or wrong answers here — only honest ones. This self-assessment is for your benefit, not ours.

Protecting Young People

fg662 operates a strict 21+ policy. To verify that every registered player meets the age requirement, we perform identity checks at registration and before processing withdrawal requests above certain thresholds. Players found to be under 21 at any point will have their account immediately suspended, all winnings forfeited, and any real-money deposits returned to the payment source.

If you share a device with younger family members, we strongly recommend enabling a parental control app at the device level to prevent access to gambling websites. Please do not share your fg662 account login details with anyone. If you suspect that a minor has accessed a gambling account — on fg662 or elsewhere — please contact us immediately at [email protected].

Getting Help — You Are Not Alone

If gambling is affecting your daily life, your finances, your relationships, or your mental wellbeing, please reach out. Asking for help is a sign of strength, not weakness. Our support team is available every day of the year and will treat your enquiry with complete confidentiality and without judgment.

Remember: gambling is meant to be fun. The moment it stops feeling like entertainment and starts feeling like something you cannot control, it is time to pause. fg662's tools are here precisely for that moment — use them.